Coaching with james

Experienced support for business owners who want clearer systems, better decisions, and someone in their corner who understands.

Intro

Running a cafe can feel isolating. You are required to make decisions, manage staff, keep quality high, watch costs, solve problems, and keep showing up even when the business feels heavy.

Alongside Hospo, I work directly with cafe owners who want experienced support over a longer period of time. Coaching gives you a regular space to talk through the business, make better decisions, improve systems, solve staff and workflow problems, and keep moving toward the cafe you actually want to run or own.

Why Work With Me

Hospo started as an operating system I built for my own cafe. Before it became software for other businesses, it was built to solve the real systems, staff, workflow, recipe, ordering, and communication problems I was dealing with every day.

I understand how much of cafe ownership happens away from the coffee machine: updating systems, managing people, watching margins, improving quality, handling pressure, and making decisions when there is nobody else to hand them to.

This coaching is for cafe owners who want practical, experienced support from someone who understands both coffee and systems.

What Coaching Can Cover

  • Staff systems

  • Menu and coffee quality

  • Workflow and prep

  • Ordering, waste, and costings

  • Owner stress and decision-making

  • Team structure and accountability

  • Long-term business direction

  • Hospo setup and systems improvement

How It Works

Coaching packages
1 month, 3 month or 6 month coaching packages

Weekly calls
One 1-hour call each week

Between sessions
Practical follow-up actions to help keep momentum between calls

Extra support
Extra consulting or deeper project work available where needed

Who It Is For

This is for independent cafe owners who want to improve the business without feeling like they have to figure everything out alone.

It may be a good fit if you:

  • Feel isolated or overwhelmed running the business

  • Want better staff systems and accountability

  • Need help improving workflow, prep, ordering, waste, or costings

  • Want support making clearer decisions

  • Want to improve coffee quality or menu execution

  • Need better systems but do not know where to start

  • Want a regular space to talk through the business with someone who understands cafes

Want to feel supported as you grow or optimise your business?

If you are interested in coaching, book a free discovery call and tell me a little about your business.