PRIVACY POLICY
Effective Date: 11 April 2026
1. Overview
Hospo (“Hospo”, “we”, “us”) respects your privacy.
This policy explains how we collect, use, and manage data when you use Hospo.
2. Information We Collect
We may collect:
Business & User Information
Names
Email addresses
Phone numbers
Business details
Staff details (including profile images)
Operational Data
Rosters
Checklists
Recipes and ingredients
Logs (temperature, waste, etc.)
Internal communications
Technical Data
Device information
Usage data
Interaction data
User Content
Any data entered into the platform by the business or staff
3. How We Use Information
We use data to:
Provide and operate Hospo
Improve product features
Monitor usage and system performance
Protect against misuse or unlawful activity
We may use anonymised data to improve the platform.
4. Data Storage
Data is stored using Google Sheets and associated services
Each business has its own data environment
Data is accessible to business administrators
5. Data Sharing
We do not sell your data.
We only share data with:
Google (Sheets & Apps Script infrastructure)
Service providers required to operate Hospo
6. Data Security
We take reasonable steps to protect data.
However:
No system is completely secure
Data is stored in third-party systems (Google infrastructure)
7. Data Ownership
Business data is owned by the business
Staff data is controlled by the business
Hospo controls system-level and analytics data
8. Access & Deletion
Business Owners
May request access to their data
May request deletion of their account and data
Staff Users
Do not have independent rights to delete business data
Must request access or deletion through their employer
9. Children
Hospo is intended for users 18 years and older.
10. Changes to This Policy
We may update this policy from time to time.
Continued use of Hospo means you accept the updated policy.
11. Contact
For privacy-related requests: